Welcome

Check out the hats we have here but remember that each on is unique and if you don't see your dream, just ask us to create it for you.

Payments

We accept payment only through Pay Pal.

Shipping

Made to order hats will ship when completed, usually six to eight weeks after ordering.

Most items are shipped by USPS.

We usually ship in new boxes, but do re-use undamaged boxes to save our environment.

Returns & Exchanges

I gladly accept returns

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

Returns are not accepted unless we have shipped the wrong item (You wanted the blue hat and we shipped the pink hat). In that case, we will either ship the correct hat or give a refund. The hat must be shipped back, unworn and with all the tags attached. We will pay for return shipping.

However, we stand behind all our products. If you have an issue with any purchase, contact us as soon as possible. We will try to find a mutually agreeable solution.

Additional

All our hats and headpieces are made individually. Some include natural or vintage materials. You should expect some variation from pictured samples.

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